In modern cloud solutions, Azure services often are correlated together to achieve the desired solution. With the existing solutions offered by Azure, users cannot have better visibility on the transaction and the stages in the Azure Serverless Integrations.
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Are you looking for end-to-end visibility on your Serverless Application made with Azure resources? This article is for you. Moving forward, we will see how to use Business Activity monitoring and track business data with a simple scenario.
Business Scenario:
The above is the Cab booking application built with the Azure Serverless services. Consider a Business user who would need to track the message flow through every stage in the above business activity. User should be informed of any exception in the business transaction along with the reason behind the failure. A Business development manager would need to have analytic information on the booking trends at various locations.
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Benefits of Business Activity Monitoring
Being Microservices, all the Azure services might be independent and decoupled. This decoupling will make it very difficult to track different stages in a single place. Apart from End-to-End Tracking, business users would also need to:
- Get notified on failed transactions
- Reprocess the failed transactions
- Track generic properties
- Perform better analysis with tracked data
Considering all the above needs, Serverless360 BAM can help you achieve end-to-end tracking of the Azure Serverless Applications. It is even possible to track different types of services like
- Azure Logic Apps
- Function Apps
- Custom Web Applications
- Microservices and more
Tracking the Business properties
In the above- mentioned Cab Booking application, there would be a need to track properties like the Driver Id, User Id, and Drop Location. By configuring the required properties while creating the business process, it can be tracked in the BAM Tracking page as shown below:
BAM also allows user to archive the whole messages and their header that on each stage. Along with the tracked properties, it is also possible to be aware of every stage’s status and hence the transaction.
From the picture above, it is so clear that BAM reduces the total cost of ownership. Even a support person can easily understand and track the business data flowing through the Azure services.
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Read here to know more about End-to-End tracking.
Reprocessing Failed Business Process
Consider a scenario where a user booked a cab, and a driver gets assigned to him. Soon after the booking, the driver went offline, and this transaction would fail at the transaction’s driver validation stage. Another driver should be assigned to restore this transaction and complete the booking.
With the help of Reprocessing, the Support person himself can change the required data and reprocess the message to the stage configured with reprocessing. Business Activity Monitoring supports reprocessing to different destinations like:
- HTTP Endpoints
- Azure Service Bus
- Azure Event Hub
Advanced Filtering
When multiple business processes are getting tracked in the BAM, some efficient filtering mechanism would need to stay focused. With Search queries in BAM, user can easily filter the Business processes from various perspectives. In Addition to Property filtering, it also possible to form filter queries based on the time interval. It is also possible to save the query and use it for Monitoring and Analytics.
Analytics Dashboard
Consider a Business development manager would need to track the business trends at various locations or the number of bookings in the last 30 days to make strategic business decisions like expanding business at a specific location. With the help of Dashboard in Serverless360, user can see the visualization of the data as widgets based on the configured queries.
In the above image, booking trends on a location, booking trends at various locations, and the number of booking in the last 30 days get visualized with Dashboard’s help in a Composite Application. It is also possible to create several widgets of any size and Dashboards as per the requirement.
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Business Process Monitoring
Consider a salesperson would need an alert when the count of failed transactions goes beyond a specific limit at a location or alert whenever there is an Exception. To achieve these requirements, a powerful monitoring tool that works from various perspectives is required. Serverless360 comes with the out of box monitoring solutions to monitor business processes.
It provides two types of Monitors that are,
- Query Monitor
- Exception Monitor
Conclusion
BAM in Serverless360 solves enormous challenges in end-to-end tracking of messages flowing through the business process and the need for analytics. It reduces the Total Cost of Ownership and minimizes the effort spent on building solutions to do end-to-end trackability by 20%.
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